Support

Last updated: April 26, 2026

Have a question or running into a problem? Reach out by email, send us feedback through the form below, or check the FAQ.

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Frequently Asked Questions

How do I start a game?

Open the app, sign in with Google or Facebook (or continue as a guest), then tap the "Play" button. You'll be matched with an opponent and a round will begin within seconds.

My score or progress wasn't saved — what should I do?

First, make sure you have a stable internet connection, then restart the app. If you're playing in guest mode, we recommend signing in with Google or Facebook so your data is preserved across devices. If the problem continues, please email us with the details.

Audio or sound isn't working

Make sure your device's sound is on and that it isn't in silent mode. Also check the in-app sound settings. If the issue persists, restart the app or your device.

How do I delete my account or data?

To delete your account or personal data, email misani.team@gmail.com from the address you signed up with. Your request will be processed within 30 days.

How do I report a bug?

Use the feedback form above (pick "Bug report" as the topic) or email us directly. To help us reproduce the issue, please include:

• Your device model and OS version
• The app version
• The steps that triggered the bug
• A screenshot, if possible

We respond to all messages within 48 hours.